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Reservations

BOOK YOUR CASITA NOW

Call 1-800-5-AKUMAL (525-8625) toll-free from U.S or Canada or (52) 984-875-9071 from Mexico or rest of the world.
Reserve online now below, or fill out the contact form further down to be put on a waiting list if your desired dates are currently taken. We often have availability within 60 days in high season and 30 days in low season.
GENERAL GUIDELINES FOR ORGANIZING YOUR STAY: 
HIGH SEASON: We require a 5 night's minimum WITHIN any Saturday to Saturday. 
LOW SEASON: We require a 3 night’s minimum with no date requirements. We accept less nights but only one month before.
THANKSGIVING WEEK: We require a weekly rental only at high season rate for any reservation that includes Thanksgiving Day (USA)
CHRISTMAS WEEK: Weekly rental only - typically beginning the Saturday before Christmas and ending the Saturday after Christmas. **
NEW YEAR'S WEEK: Weekly rental only - typically beginning the Saturday after Christmas and ending the Saturday after New Year's Day. **
The small extra room is available only to those booking a casita,and costs 1/3 of daily rate of an Original Casita.
** In some years, if the actual holiday falls on a weekend, we must adjust the dates, so please check our web site for any alterations.
In case of a special request do not hesitate to contact our offices in USA or AKUMAL 
Select Your Desired Dates & Book Online Now!

Coronavirus (COVID-19) temporary  Cancellation Policy

In accordance with  the protocols implemented by the Federal Government (SECTUR) from Mexico concerning the COVID-19 situation,  we had to  implement the following temporary adaptation  to our cancellation policy:
For existing reservations made prior to April 1, 2020 and for stays until October  30 2020(*), we allow:
- Free modifications subject to availability and/or any rate differences
- Free cancellations by crediting  you with a voucher that will last 18 months
(*) This date  can be changed  according to the Government instructions.
For any new reservation made starting from June 1th 2020:  our normal cancelation policy will apply , that is to say :  
Effective January 1, 2002 our cancellation policy is as follows: Reservation cancellation which occurs 45 days or more prior to arrival date: Your 3 day deposit is refunded in full, minus a $300.00 cancellation fee PER CASITA. Reservation cancellation which occurs less than 45 days prior to arrival date: Your 3 day deposit is forfeited. Reservation cancellation which occurs less than 30 days prior to arrival date: Forfeiture of ½ of the total rental cost. PLEASE NOTE: If you are due a refund for any reason, all refund requests are submitted to our treasurer on the 20th of each month – refunds should reach you by the 1st day of each month, following refund requests.
We strongly suggest that you make your airline arrangements at the same time you book your reservation at Las Casitas Akumal. If you need to change your dates to arrive or depart on different dates than you have previously reserved, or if you need to decrease the number of days of your reservation, there will be a $200.00 change fee assessed to your final payment. Of course if you wish to reserve additional days (based on availability) we are happy to extend your days with no change fee assessed.

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CONTACT FORM

Call us: 1-800-525-8625 in the USA and Canada or (52) 984-875-9071 in Mexico.
Transport group

Ground Transportation Services

We have selected the best ground transportation service of the Riviera Maya 

From Cancún Airport to Las Casitas Akumal:

1 to 6 Persons one way: $85.00 USD & round trip $160.00 USD